Registering a complaint
GEW UV lamps are exhaustively tested and developed to ensure a long, trouble-free life. In the unlikely event of a failure, please complete the following form to ensure your claim is processed promptly and efficiently.
GEW provides a 1000-hour lamp warranty on all standard mercury lamps and 700 hours on all doped lamps, purchased directly from us. The warranty we offer applies only when the UV system has been installed, commissioned and serviced in accordance with GEW specifications. It does not cover deterioration in ink curing performance caused by external contamination of the lamp, or variability in the curing speed of ink.
• REGISTERING A COMPLAINT